Terms & Conditions

1. Eligibility

You must be at least 18 years old to use our Platform. If you are under 18, you may use the Platform only under parental or guardian supervision.

2. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information.
• ootfit reserves the right to suspend or terminate accounts if any information is found to be false or misleading, or if any suspicious activities are detected.

3. Services Overview

ootfit is a quick commerce platform offering:

• Fashion apparel
• Footwear
• Beauty products
• Accessories

We aim to provide fast delivery services, but delivery timelines are estimates and may vary. Please refer to the Delivery Policy section.

4. Orders & Acceptance

• All orders placed are subject to availability and acceptance.
• ootfit reserves the right to:
  • Cancel or refuse any order
  • Limit quantities
  • Verify orders before dispatch

You will be notified in case of cancellation either from your end or the company's end (refer to the Cancellation Policy).

5. Pricing & Payments

• All prices are listed as per the country's legal monetary currency and include applicable taxes unless stated otherwise.
• We support multiple payment methods, including:
  • Online payments (UPI, cards, wallets)
  • Cash on Delivery (if available)

ootfit uses secure third-party payment gateways and all data relating to payments is kept highly confidential.

6. Delivery Policy

• We aim for quick delivery, but timelines are not guaranteed.
• Delays may occur due to:
  • Traffic
  • Weather
  • Operational issues

ootfit is not liable for delays beyond reasonable control.

7. Return, Refund & Cancellation

• Products may be eligible for return based on category and condition.
• Items must be:
  • Unused
  • In original packaging
• Refunds will be processed within a reasonable time after verification.

ootfit reserves the right to reject returns that do not meet policy conditions.

8. User Conduct

You agree not to:

• Use the Platform for unlawful purposes
• Provide false or misleading information
• Interfere with the Platform's security or functionality

Violation may lead to account suspension or legal action (if applicable).

9. Intellectual Property

All content on ootfit (logos, designs, text, graphics, software) is the intellectual property of ootfit and protected under applicable intellectual property laws.

You may not copy, reproduce, or distribute content without appropriate permission.

10. Third-Party Services

ootfit may use third-party services (e.g., payment gateways, logistics partners). We are not responsible for:

• Third-party service failures
• External website content

11. Limitation of Liability

ootfit shall not be liable for:

• Indirect or consequential damages
• Loss of data, profit, or business
• Delays or service interruptions

Our total liability is limited to the order value.

12. Disclaimer

• Products are provided "as is" without warranties of any kind.
• We do not guarantee:
  • Accuracy of product descriptions
  • Continuous or error-free service

13. Termination

We reserve the right to suspend or terminate access:

• For violation of Terms
• For fraudulent activity
• At our sole discretion

14. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Noida.

15. Changes to Terms

ootfit reserves the right to update these Terms at any time, which will be communicated to end users from time to time. Continued use of the Platform constitutes acceptance of updated Terms.

16. Contact Us

For any queries or concerns, contact us at: